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Theme not totally complete
My vancouver canucks theme is only showing the Canucks toolbar, and not the teams emblem on the right side of the page. Why?
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Inappropriate?Hi Michael, I'd be glad to help you out.
Could you attach a screenshot for us? -
Inappropriate?Michael:
I'd also suggest the following before sending the screen shot.
You may have accidentally gotten into the "Lite" setting. Click on the "B/T" button on the right of the toolbar. There's a link for either "Switch to Vancouver Canucks Lite Theme" or "Switch to Vancouver Canucks Full Theme" (depending on which setting you're in). If you see the Switch to Full theme option, click on that. You'll be asked to restart and then you'll be in the full theme with all the Canucks styling.
If that's not the problem, please forward the screen shot which should help us troubleshoot. -
Inappropriate?That was the first thing I checked was whether I had the light version, but according to the drop down box, I'm running the full version. I even uninstalled, and reinstalled the theme, but that didn't change a thing. Here's a screen shot.
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Inappropriate?Hi Michael, are you currently running linux?
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Inappropriate?Yes.
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Inappropriate?Michael, unfortunately the version you are using is not compatible with linux.
However, we do have a new version coming out VERY soon.
Could you fire an e-mail to me at brij@brandthunder.com.
What I'll do is get you a beta version of the next version of the canucks browser, which has better linux compatibility.
It also has new content, and new designs from the canucks organization. -
Inappropriate?Excellent! I'm very happy to hear that brandthunder is making their themes more compatible for us linux users! Thank You.
As requested, I have sent you an email, and would be more than happy to test your beta version. -
Inappropriate?Brij
Thank you! The new theme looks nothing less than amazing on linux!
In less than 24 hours from my posting my problem with your theme, you and Brand Thunder have not only corrected the problem, but have set the "customer service" bar a little higher for everyone else doing business on the internet.
Well done, and thank you again!
MT
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