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Problems installing BT Canvas

I am having problems installing Brand Thunder Canvas onto my Firefox browser. Up until 2/24/2011, it was working just fine but beginning 2/24, the toolbar literally disappeared and, despite frequent attempts at reinstalling the add-on, the toolbar does not appear and the add-on is not listed in the list of add-ons for my computer. I did not change any settings for my browser and there were no add-ons in the past few days.
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