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I’m sad

Lost canvas controls and

Yesterday all was fine. Today I opened my Firefox 9.0.1 and my "MY PIX & MANAGE PIX" buttons had gone along with the weather a personas icons. When I ran across this before BT staff directed me to ( Fixed it. This time I can't get the website at all. I tried just and could not get it. How do I get that all back? I prefer it to the other build format. Also the picture I have relocated itself. Thanks to anyone that can help.
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