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So I have been trying to upload files to use in designs also and I get the infamous "Invalid File Format" error I have tried in png and jpg, still no luck. The image is only 208 px wide and 58 px high and total image is only 3.8 kb
Why cant I upload it? This is a MAJOR issue! Please fix it!
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I’m
discouraged
Invalid file format...STILL THERE!
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Chris:
Agree, this is a major issue, unfortunately one we're seeing and know is out there but development can't replicate. Anything you can tell us that might help us track it down. What browser are you using? What operating system? Any symbols in the file name?
Appreciate anything more you can tell us.Comment -
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Hi Chris,
We just pushed a fix for our uploader. Can you please give it another try and let us know? Thanks. -
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Well I can tell you that the name has no special symbols in the name. The browser is Firefox 7.0.1 the OS is Ubuntu.
As far as the fix for the loader Mike, it seems to have broken it altogether I cant even select the My Images tab (or any other for that matter) but I am going to reboot again and see if I can fix the issue. I may also fire up a VM with Windows and see what it does. I will report back shortly. Thanks for the replies. -
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Ok so I still can not click now that the fix has been pushed (Windows or Linux) I even tried on a fresh install of FF in windows...still no luck....I suggest rolling back the fix and going over the code...there is a line broken somewhere.
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It looks like the issue is fixed for now, Im not sure what you all did but great job working on it. I can now load images again
THANKS!!!!!!!!!! -
EMPLOYEE
EMPLOYEE
