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I’m
Pissed off
How do I remove the Brand Thunder Canvas from my toolbar?
Brand Thunder Canvas suddenly appeared on my browser unasked for, I want to remove it. How do I get rid of it? Remove the parts from my Firefox toolbar!
Official
Response
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Kenji:
Try this path. Select Tools from the Firefox menu, then choose Add-ons and you'll find Canvas under the Extensions tab. Click Canvas, then the Uninstall button.
EMPLOYEE
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I'm sorry you've had a unexpected experience. There is nothing in the code that should allow Canvas to be installed without your consent. So, please give us all the details you can to tell us when and how it occurred so we can review. Your OS (operating system) and version of Firefox will help as well.
You may also want to password protect the admin rights on your computer and not allow other users to install software. It's possible that someone else installed it without your knowledge. The product appeals to people who want to choose their own picture or image to feature in the browser theme. You can also right click on any image on the web and choose "Add background image to Canvas." For a number of reasons, people find it cool.
To uninstall, you should be able to click the Settings button on the far right of the theme toolbar, then choose Uninstall Canvas. Alternatively, you can select Tools from the Firefox menu, then choose Add-ons and you'll find Canvas under the Extensions tab. Click Canvas, then the Uninstall button.
Again, sorry for the inconvenience and please share the details. This should not happen.Comment -
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I cannot find the Setting buttom on the far right of the theme toolbar to uninstall. Help? KK
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Kenji:
Try this path. Select Tools from the Firefox menu, then choose Add-ons and you'll find Canvas under the Extensions tab. Click Canvas, then the Uninstall button. -
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Thanks but I use IE8, not Firefox or Google Chrome? Please advise. Thanks, Kenji
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Ah... That's where the curveball is. One of our browser themes is called Canvas and it is specific to Firefox.
The theme you are using should be removable under the Add/Remove Programs in your IE control panel. Because of the graphical nature of our themes, they don't fall under the normal toolbar settings in your browser so you can't just right click and turn it off in IE.
If you still have trouble, let me know and I'll make sure one of our IE developers responds.-
IE8: can't locate anything even similar to the old Add/Remove. Have I done something wrong. There are several programs like weatherbug that NEED deleting! Help appreciated. nancy
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Oops. That was a typo. I should have said Windows Control Panel. Click Start and then you should be able to find it somewhere thereafter. Different versions of Windows will have different paths to it.
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Thanks so much. Kenji
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this brand thunder thing is not under extensions every time i open new tab it has that dumb thing
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i can not find the brand thunder in my extensions? can u please help
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Josias:
Sorry for the trouble. This should help you...
Look for the "gear" icon in the toolbar, click that, then choose Preferences. In the Preference window, click the Search tab and you can turn off WebSearch+ from the new tab page.
Under Extensions, Personas Interactive is the theme engine for all Brand Thunder themes. You can find a link to Preferences there as well.
If this doesn't work, please let me know. -
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this doesn't work the same bs is going on with my firefox as well - i want brand thunder out this is garbage
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In firefox, go to Tools-> Addons - Extensions
You will see something called Default Theme Engine - Personas Interactive.
Simply uninstall that extension and you should be fine... -
EMPLOYEE
