HELP! No Toolbar

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I have added the add on for firefox but do not get the toolbar at all! Would really like to use this!! HELP!!!

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Brij Charan (Official Rep) May 29, 2009 21:16

Hi there, we'd be glad to help.
Can you let us know which addon you downloaded?
Also, could you attach a screen shot, and let us know which toolbar is missing.

Thank you :)

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Hi there, we'd be glad to help. Can you let us know which addon you downloaded? Also, could you attach a screen shot, and let us know which toolbar is missing. Thank you :)

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Kevin Dwinnell (Official Rep) May 29, 2009 21:30

You may also try right-clicking in the toolbar area. It should reveal a list of toolbars, checkmarks will be next to the active ones. Look and see if one includes the name of the product you downloaded, if it doesn't have a checkmark - click on it.

Otherwise, the screen shots will be a big help.

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good solution! good solution! (undo)
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What's the status of this problem?

You may also try right-clicking in the toolbar area. It should reveal a list of toolbars, checkmarks will be next to the active ones. Look and see if one includes the name of the product you downloaded, if it doesn't have a checkmark - click on it. Otherwise, the screen shots will be a big help.

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Michael March 18, 2010 12:47

I, too, installed the Canvas add-on. It displays in my list of add ons but no toolbar...it does not display in the list of viewable toolbars. I've FF 3.6 and the Error Console shows no canvas errors.

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I, too, installed the Canvas add-on. It displays in my list of add ons but no toolbar...it does not display in the list of viewable toolbars. I've FF 3.6 and the Error Console shows no canvas errors.<a href="http://s3.amazonaws.com/satisfaction-production/s3_images/175284/Image-0425.jpg"><img src="http://s3.amazonaws.com/satisfaction-production/s3_images/175284/Image-0425_inline.jpg" alt="" /></a>

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Kevin Dwinnell (Official Rep) March 20, 2010 19:43

Michael:

I'm assuming you're running the most recent version of Canvas (1.0b4) and that it's enabled in Add-ons (Tools --> Add-ons --> Canvas (enabled)).

Please confirm that, and then if you can let us know your OS, Firefox version and other add-ons you're running, it'll help us troubleshoot.

Thanks.

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good solution! good solution! (undo)
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What's the status of this problem?

Michael: I'm assuming you're running the most recent version of Canvas (1.0b4) and that it's enabled in Add-ons (Tools --> Add-ons --> Canvas (enabled)). Please confirm that, and then if you can let us know your OS, Firefox version and other add-ons you're running, it'll help us troubleshoot. Thanks.

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