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Canvas won't return to normal, help?
When I 1st installed canvas it worked fine but then I accidentally applied a theme . When I switched the theme back to default the canvas toolbar was different. Mainly the buttons on the address bar returned to the default and no matter how many times I reinstall canvas I can't get my pictures to pop up. Help
Official
Response
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Too Evil:
With Firefox 3.6, it's anticipated there will be better compatibility between extensions. We're updating all our Booms! in the coming weeks for 3.6, so please let us know if the issue is still there after the update.
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Hi there.
Try going to tools->add-ons.
In the dialog, click the 'extensions' tab.
go down the list to canvas, is it enabled or disabled?
(if its disabled, you'll see the button 'enable' to the right).
Click that, and see if that fixes your problem.
Also, if that doesn't help, could you post a screenshot for us? -
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Hi there.
I think I know whats up :)
Check the button on the far right, if you click it you'll see a menu.
(it has the letters BT on it.)
There should be a menu item, probably third from the bottom that says...
"Switch to Big Boom".
Click that.
What has most likely happened is that you've switched to the 'small' mode in your brand thunder boom. This small mode is meant for those who wish to keep just the toolbar, in some instances. However you can easily switch back and forth using that menu item.
Hope this helps, let us know. -
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I opened the menu but there's no option for Big Boom or small mode. THe options available are Canvas tutorial, Canvas FAQ, Canvas Help and feedback, share this, pick a boom, uninstal canvas, and Brand Thunder. Also none of these menus lead to said options. Thnx for the help so far btw.
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HI there.
Ok, I think we have a compatibility issue with another addon.
Could you give me a list of your currently installed addons? I'll pass them on to our developers and see if we have a solution. -
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Too Evil:
With Firefox 3.6, it's anticipated there will be better compatibility between extensions. We're updating all our Booms! in the coming weeks for 3.6, so please let us know if the issue is still there after the update. -
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I am having the exact same problem. No image will show in canvas.
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We have an update for Canvas coming out very very soon that should take care of these problems.
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