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Cannot get my Firefox theme working again (even by following the process)

I followed these instructions to get my Navy Academy theme enabled again on FireFox, but it didn't work - the extension was already enabled. I disabled it, restarted, then enabled it again and restarted, and it still wouldn't work. Any ideas? Here's the process I followed:

"In certain cases, the engine that powers your themes may become disabled. To reenable Personas Interactive, do the following:

Open up the Add-ons Manager by typing about:addons in the URL bar
Click the Extensions icon on the left (the puzzle piece)
Locate Personas Interactive in the list
Click the "Enable" button
Restart Firefox

Your theme should be display again. If you continue to have problems, contact us at our support page"
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