BT causing problems

Edit Subject

Cant click some buttons on an app on facebook . Also cant click the chatbox on facebook. Started when i installed the PHX suns bt it works properly without it.

1 person has
this problem +1

Official Response

EMPLOYEE

Demote

Remove

Kevin Dwinnell (Official Rep) December 24, 2009 01:18

Austin:

With Firefox 3.6, it's anticipated there will be better compatibility across extensions. We're updating all our Booms! in the coming weeks for 3.6, so please let us know if the issue is still there after the update.

EMPLOYEE

0

Edit

Delete

Remove

Official

Kevin Dwinnell (Official Rep) October 29, 2009 01:10

OK, this should not be happening. Sorry to ask for more details but we need to troubleshoot quickly and this info will help.

What version of Firefox are you running? What operating system are you using? What other Firefox extensions are you running (if it's a long list, this may help get it to us https://addons.mozilla.org/en-US/fire...?

Appreciate the additional help.

good solution! good solution! (undo)
- view -1 more comments
- austin October 30, 2009 22:09
  
  Im running the latest firefox 3.5.4 if im not mistaken on vista and my add ons are just the bt, gmail notifier, norton ips, norton toolbar andmicrosoft.net framework assistant 1.1.
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this problem?

OK, this should not be happening. Sorry to ask for more details but we need to troubleshoot quickly and this info will help. What version of Firefox are you running? What operating system are you using? What other Firefox extensions are you running (if it's a long list, this may help get it to us https://addons.mozilla.org/en-US/firefox/addon/3746)? Appreciate the additional help.

How does this make you feel? Add Image

I'm
e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned
Cancel
EMPLOYEE

0

Edit

Delete

Remove

Official

Kevin Dwinnell (Official Rep) October 30, 2009 23:46

Thanks, let me see what I can find.

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this problem?

Thanks, let me see what I can find.

How does this make you feel? Add Image

I'm
e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned
Cancel
EMPLOYEE

0

Edit

Delete

Remove

Official

Matt Hutchison (Official Rep) October 30, 2009 23:56

Austin,

I just wanted to follow-up on Kevin's email.

1. What app(s) on Facebook are not working for you?

2. When you click on the chat in Facebook, I understand it as the click is non-responsive to the action (so the chat window does not expand up from the status bar)?

3. Would it be possible for you to give me the version numbers for:

gmail notifier
norton ips
norton toolbar

4. I also wanted to confirm those three toolbar add-ons were installed prior to the Suns install, correct?

Thanks!

Matt

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this problem?

Austin, I just wanted to follow-up on Kevin's email. 1. What app(s) on Facebook are not working for you? 2. When you click on the chat in Facebook, I understand it as the click is non-responsive to the action (so the chat window does not expand up from the status bar)? 3. Would it be possible for you to give me the version numbers for: gmail notifier norton ips norton toolbar 4. I also wanted to confirm those three toolbar add-ons were installed prior to the Suns install, correct? Thanks! Matt

How does this make you feel? Add Image

I'm
e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned
Cancel
0

Edit

Delete

Remove

Official

austin November 01, 2009 11:30

i actually just reinstalled firefox and i dont hace any addons excep for the default microsoft.net and the bt and it still doesnt work.The app was the mafia wars and it was only on one specific button.

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this problem?

i actually just reinstalled firefox and i dont hace any addons excep for the default microsoft.net and the bt and it still doesnt work.The app was the mafia wars and it was only on one specific button.

How does this make you feel? Add Image

I'm
e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned
Cancel
EMPLOYEE

0

Edit

Delete

Remove

Official

Kevin Dwinnell (Official Rep) December 24, 2009 01:18

Austin:

With Firefox 3.6, it's anticipated there will be better compatibility across extensions. We're updating all our Booms! in the coming weeks for 3.6, so please let us know if the issue is still there after the update.

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this problem?

Austin: With Firefox 3.6, it's anticipated there will be better compatibility across extensions. We're updating all our Booms! in the coming weeks for 3.6, so please let us know if the issue is still there after the update.

How does this make you feel? Add Image

I'm
e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned
Cancel

Reply to This Topic (some HTML allowed)
What's the status of this problem?

How does this make you feel? Add Image

I'm
e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned

About this Problem

Official Representatives

Products & Services

Tagged

The mood in here

BT causing problems

Edit Subject

About this Problem

Official Representatives

Products & Services

Tagged

The mood in here

BT causing problems Edit Subject

BT causing problems

Edit Subject